Returns & Exchanges

At Alessi, we want you to be completely satisfied with your design purchase. If you are not happy with your order, you can return any unused item in its original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack the Items

  Carefully place the items in their original Alessi packaging and secure them in a sturdy shipping box to prevent damage during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.